Privacy Policy

Introduction

Welcome to the Bertoldi Ice Cream website (https://www.bertoldi-icecream.com/). Protecting your privacy is a priority for us. This privacy policy explains how we collect, use, and protect your personal information.

Information Collected

Information You Provide Directly

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (when purchasing our products)

Information Collected Automatically

We also collect certain information automatically when you visit our website:

  • IP address
  • Browser and device type
  • Pages visited and duration of visit
  • Location data (if applicable)

Use of Information

The information collected may be used to:

  • Process and deliver your orders
  • Improve our customer service and respond to your inquiries
  • Send updates about our products and promotions (with your consent)
  • Analyze the use of our site to improve our services and products

Sharing of Information

We are committed not to sell, trade, or rent your personal information to third parties without your consent, except in the following cases:

  • Third-party service providers who assist us in our operations (e.g., to process payments or deliver products)
  • Compliance with the law, regulation, legal process, or government request
  • Protection of our rights, security, or property, or those of our users

Information Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Cookies

Our site uses cookies to enhance your online experience. A cookie is a small text file that our site sends to your browser and is then stored on your device. Cookies help us to:

  • Understand and save your preferences for future visits
  • Compile aggregate data about site traffic and interactions

You can choose to disable cookies through your browser settings, but this may affect your user experience.

Your Rights

In accordance with applicable data protection laws, you have the following rights:

  • Access your personal information
  • Correct inaccurate or incomplete personal information
  • Request the deletion of your personal information
  • Restrict the processing of your personal information
  • Request the portability of your personal information
  • Object to the processing of your personal information

To exercise these rights, please contact us at the following address: contact@bertoldi-icecream.com.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date. We encourage you to regularly review this page to stay informed about updates.

Contact

For any questions or concerns regarding this privacy policy, please contact us at:

Stephane Bertoldi
Email: contact@bertoldi-icecream.com


Last updated: 19th july 2024

Thank you for choosing Bertoldi Ice Cream for your artisanal ice cream needs.